Please report all cycling hazards as soon as practicable - in the interests of removing the hazard and making things safe for others.
Contact the police if the hazard is posing an immediate danger on 131 444 (or 000 if someone is in immediate danger).
In the ACT:
Use the ACT Government's Access Canberra 'Fix My Street' site, for hazards requiring an urgent fix, phone Canberra Connect on 13 22 81.
Note: In the Parliamentary Triangle and Anzac Parade only, responsibility for fixing hazards rests with the National Capital Authority phone 02 6271 2888.
Use the FixMyStreet site or, for hazards requiring an urgent fix, phone the relevant Council from the list below.
|Email Queanbeyan City Council||Queanbeyan City Council||02 6298 0211|
|Email Yass Valley Council||Yass Valley Council||02 6226 1477|
|Email Upper Lachlan Shire||Upper Lachlan Shire||02 4830 1000|
|Email Plerang Council||Palerang Council||1300 735 025|
|Roads and Traffic Authority of NSW
(for major roads not controlled by local councils)
|13 17 82|
For other areas in NSW see the NSW local government directory.
Using the ACT Government's Access Canberra 'Fix My Street' feedback site
1. On the online form, choose categories from the drop down lists, and provide accurate details about what and where the problem is - you can locate it on a map provided and submit a photograph. Select if you would like to receive a response. Fill in your contact information to create - this will create an account so you can monitor your feedback. Most importantly, you will be given a report reference number, which you should note (it will be emailed as well).
2. Allow reasonable time for the problem to be fixed. Territory and Municipal Services gives priority to the most serious hazards, so 'reasonable time' will vary. If nothing is happening after a reasonable period, try to follow up the issue yourself, to reduce the workload on Pedal Power volunteers. If you still have no luck, volunteers will follow up the problem if you email Pedal Power with details including the report reference number.
Last modified JW 3 August 2013