What do I do if I’m in a crash?

If you are a member of Pedal Power you are covered by our rider insurance any time you ride, anywhere in the world.

If you are in a crash, our Personal Accident Insurance covers you for injuries you sustain. Our Public Liability Insurance pays for costs you are liable for if you cause injury to another person or damage their property, even if you are at fault. 

Learn more about our Rider Insurance. 

Become a member

Join Pedal Power and you'll be covered by our rider insurance any time you ride anywhere in the world.


Do I need to report the crash?

We recommend you report ANY crash you have while cycling, as this helps with any insurance claim and contributes to data which is used to plan for road safety improvements. If the crash occurs on a path, report via Fix My Street.

If you are involved in a collision with another vehicle in the ACT, you must by law report the incident to the police within 24 hours.


Each party involved is required by law to provide their name and address to the other party. Police will usually only attend collisions when vehicles require towing or serious injuries have occurred. 

If you are involved in a collision, you should take as many of these actions as you can to assist with any claim you may make:

  • Call police from the scene on 13 1444, or 000 in a life-threatening emergency.
  • If safe to do so, obtain the other party’s name and address. If a motor vehicle is involved, get the driver’s name and insurance details, and the registration number, make, and model.
  • Ask for names, telephone numbers and addresses of any witnesses.
  • Ask witnesses to describe the other party, and how they think the crash occurred. Take notes.
  • Take photographs of the site of the crash.
  • When notifying police, we advise you to contact Traffic Operations. 
  • Be diligent about reporting all the details of the incident,
  • Keep the submission ID number and the date you submitted the report. Make a copy of any information you provide.
  • Keep any damaged clothing and bike parts. Try to obtain a written assessment of the condition and replacement cost of any damaged items.
  • If you are injured, see a doctor and photograph any visible injuries.
  • If you incur any expenses as a direct result of the crash, keep a full record including any receipts.

More advice on reporting a collision

For more information and an on-line reporting form, visit ACT police.

Help to report

Do I need legal advice?

If you have been in a crash and are unsure of your rights, you may wish to seek legal advice.

Snedden Hall & Gallop is a long term supporter of Pedal Power ACT, and our preferred legal provider. As legal cycling experts, they offer Pedal Power members:

  • Free telephone consultation on any Personal Injury issue to a Pedal Power ACT member.
  • SHG may agree a special rate (or indeed pro bono) for provision of legal services which have significance to the cycling community.

To find out more contact Snedden Hall & Gallop on 02 6285 8000 or info@shglawyers.com.au.

Legal advice is available

For more information contact 02 6285 8000 or email - info@shglawyers.com.au.

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